#juan-connect-transfers

1 messages · Page 1 of 1 (latest)

neon saffronBOT
tough dirge
#

No we don't have a way to do deposits exactly. You of course can accept payment through stripe, but up to you on how you want to handle repaying them. We do support refunds

#

That is commonly used by car rental companies

pine eagle
#

Perfect thanks for the response.

In case I create a payment and the do a refound after the trip ends, are there any fee charges?

tough dirge
#

Yes we charge fees for refunds

#

But we aren't experts on this sort of thing

#

Also no idea if having a high refund rate is problematic for you account

#

So I recommend asking our support team for confirmation: https://support.stripe.com/contact

pine eagle
#

okey perfect

#

thanks for the answer

#

I have another question, if I want to transfer to a connected account that it's in another currency than usd.
Is there an option to determine the amount I want the connected account to receive in the other currency, after the conversion?

tough dirge
#

What do you mean

#

You control how much is transferred

pine eagle
#

I'm trying to pay to a connected account in uyu

const transfer = await this.stripe.transfers.create({
  amount: 500,
  currency: 'uyu',
  destination: 'acct_1OK6wVPApVz7S8Wn',
});

but I receive the error saying: You have insufficient available funds
And in the account I have funds

#

when I change the currency to usd it works

tough dirge
#

You can't transfer in uyu unless your platform account has an uyu balance

#

You have to transfer in whatever currency your platform has a balance in

#

Then the funds will get converted to whatever the connect account's settlement currency is

pine eagle
#

perfect understood, so if I want to the connected account holder to receive 500 pesos, then I would need to know the exchange rate at that point

tough dirge
#

yup

pine eagle
#

is there a service to get the rate?

tough dirge
#

You'd need to use a third party one

#

But backing up, why are you transferring separate from the charge?

pine eagle
#

Oh so stripe doesn't have that rate

tough dirge
#

You should be able to charge in the currency you want

#

And have the transfer happen automatically

pine eagle
#

like, my stripe account is in dollars, but I charge in uyu and then I need to pay to the connected accounts in uyu

tough dirge
#

That way you don't need to manually transfer and can settle in uyu

pine eagle
#

yes, the thing is that I cannot pay to the connect account before the trip ends. Like I collect the payment at the booking and then once the trip finishes, then owners of the car get payed

tough dirge
#

Got it

#

That's fine then

#

That way you can charge in uyu

pine eagle
#

and how can I solve the problem of having to wait until the trip is finished to give the money to the connected account?

neon saffronBOT
tough dirge
#

What's the problem?

#

You can still wait until then to make the transfer

livid eagle
#

juan-connect-transfers

pine eagle
#

I don't understand if I put the initial payment on behalf of the account I want to transfer later, how do I trigger that trasfer when is the time?

livid eagle
#

You write code to do this yourself when it is time

pine eagle
#

perhaps I'm missunderstanding the on_behalf_of

#

Is this service available in Uruguay?

livid eagle
#

no