#cijanzen

1 messages · Page 1 of 1 (latest)

tribal bluffBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

raw charm
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Can you share request id's where this happened?

Not sure I understand. Would need to look at examples

burnt perch
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Pretty much all of the cases if not 100% of them look like what would be found with this request ID: req_KitxvqT66zOvU6

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Is that what you're looking for?

raw charm
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That's your code passing that

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You are passing the string "undefined" as a param in the request

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Oh you're using a plugin...

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Salesforce commerce cloud

burnt perch
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Yes, I recognize that is the case. Was wondering if that was common or not. And yes, we're using the Salesforce Commerce Cloud connector

raw charm
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You'll need to reach out to our support team to report this issue then: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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We don't know anythign about that plugin in here

burnt perch
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haha fair enough, okay, thank you!