#sargisavetisyan_57365

1 messages · Page 1 of 1 (latest)

livid ermineBOT
#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

sudden shuttle
#

Sure what's your question

silent mica
#

I have created a subscription and added their 4 products(50$, 50$, 8.55$, 300$), the customer was paid 408.55$ for the current invoice. then I deleted 3 items from the subscription, and only 1 product was left with a price 300$. But I can see that for the next invoice, the customer should pay 191.45$ instead of 300$.
Why the final amount for the next invoice was decreased from the remaining product price instead of subscription total price?
How is the final price calculated? See the detailed screenshot below.

#

@sudden shuttle Let me know please

sudden shuttle
#

You need to disable it for the update if you don't want it

silent mica
#

Thanks, @sudden shuttle
It means that when updating the subscription I need to disable proration_behavior and put it as 'none', right?

sudden shuttle
#

yes

silent mica
#

Ok, thanks so much