#rodan28

1 messages · Page 1 of 1 (latest)

zealous tangleBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

stiff pond
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Let's chat here instead

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Can you give me a brief summary of your issue?

mellow venture
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Really? Again?

stiff pond
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You have four threads in last 3 hours with at least ~11 messages. The last one was closed out for inactivity. So yeah, I can't tell what you're currently blocked on.

You need to provide a clear summary in order for me to help

mellow venture
stiff pond
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And I see that my colleague responded to that already.

mellow venture
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But after time, I didn’t see message due his inactivity and I cannot reply.

stiff pond
mellow venture
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When I use pricing table the customer is created before invoice, after that invoice is created and finalized. I think there is no time to add footer

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And billing details such as country is provided in checkout, stripe gets it when user clicks pay, some there is no time to get event and make update in stripe

stiff pond
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I was thinking that you could create a customer prior to all of that and pass it off to the pricing table but we don't currently support passing existing customer ID to pricing table yet.

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are you currently listening to invoice.created events?

mellow venture
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Yes

stiff pond
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You could try calling update Invoice API and set auto_advance to false
That might prevent the invoice from finalizing

mellow venture
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Invoice created 14:02:30
Invoice finialze 14:02:30

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So how is it possible?

stiff pond
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I can't remember if this applies to initial invoices or not but if you don't respond to invoice.created event with a 200 status then Stripe defers the invoice finalization

mellow venture
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I will check it, but I need 15-30 minutes

stiff pond
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👍

mellow venture
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I don’t have any weebhoks, so I need define? Because I only pull events

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And container stripe consumer was turned off and invoice was created

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Can I check if event was consumed?

stiff pond
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Not sure what you mean by pull events, container consumer etc 😅

mellow venture
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I don’t have any webhooks - it’s not safe. I get events from stripe. I get every 1 seconds, but this is no important

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I created webhook, invoice created has webhook attempts and it’s failed

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And invoice was also finalized

stiff pond
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Quick question, are these invoices for one-time payments or subscriptions?

mellow venture
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Subscriptions

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But I have payment upfront, at start

stiff pond
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To be clear, the pricing table signs up users for a subscription correct?
Not just a single payment?

mellow venture
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Yes

stiff pond
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okay, so seems like we have a beta feature that would allow you to pass an existing customer ID to the pricing table.

So the whole flow would be,
1/ You create a Stripe customer prior to rendering pricing table
2/ Set the dynamic footer on the customer itself
3/ Pass the customer ID to pricing table
4/ Any subscriptions created via pricing table would be associated with that customer ID and should use their invoice settings (i.e. footer) for the generated invoices

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If you can share your account ID, I can have that enrolled in the beta

mellow venture
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Yes, I can send but I cannot find

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Do you have any documentation?

stiff pond
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documentation for what?

mellow venture
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About this feature, passing customer id

stiff pond
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The docs are only available to accounts enrolled in the beta

mellow venture
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acct_1KiaucB6p3Ein0hX

stiff pond