#rodan28

1 messages · Page 1 of 1 (latest)

zenith kayakBOT
#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

  • rodan28, 5 minutes ago, 19 messages
  • rodan28, 54 minutes ago, 11 messages
orchid osprey
#

hi! I don't really undersand, could you clarify what API calls you're making to process the payments, and the exact details of what you would want an invoice to look like in this context?

mystic plinth
#

I am using pricing tables with subscriptions, so payments are made automatically by stripe

#

And as you can see, this invoice was paid but there is still pay online link and there is no info that this invoice was paid, amount due is still not 0

orchid osprey
#

yep, that's just how invoices work(they are frozen at the time they are finalized, many jurisdictions require that Invoices are immutable)

mystic plinth
#

So nothing I can do about it? Any ideas? Or create invoice after payment?

orchid osprey
#

well what exact problem are you trying to solve?

mystic plinth
#

First I need information on invoice that’s was paid

#

Second, I don’t want to create invoice for fraud, example I have many frauds from Uganda a I don’t want to create invoice if they don’t pay. If I create invoice I lose also on taxes

orchid osprey
#

you can check the Invoice status in the API at any time to see that its paid

orchid osprey
mystic plinth
orchid osprey
#

yep, that's just how invoices work(they are frozen at the time they are finalized, many jurisdictions require that Invoices are immutable)

mystic plinth
#

Eeh.. so, is it possible to make invoice as a draft, make payment and after that finalize invoice?

orchid osprey
#

no, it can only be paid after its finalized

#

ultimately I don't really follow the problem here, I have not heard of this being a concern before. Wherever the customer is seeing the link to download the Invoice(the Customer Portal/your own UI) will already make it clear that it's been paid. The customer also gets an email receipt when the Invoice is paid.

#

the PDF is a bookkeeping record of what the Invoice was issued for

mystic plinth
#

You can set up subscription, paid first invoice and you can block card, so when I make antother invoice they will be unpaid