sourabhsharma_95426 | Stripe Developers | Page 1

viral solarBOT Dec 7, 2023, 1:05 PM

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wild igloo Dec 7, 2023, 1:05 PM

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Hi there!

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if same customer applying the coupon code its not reademble
yes that's expected since you set first_time_transaction: true

vocal stratus Dec 7, 2023, 1:05 PM

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what it means by first_time_transaction

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also i have tried after removing first_time_transaction

wild igloo Dec 7, 2023, 1:06 PM

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it's explained here: https://stripe.com/docs/api/promotion_codes/create#create_promotion_code-restrictions-first_time_transaction

vocal stratus Dec 7, 2023, 1:10 PM

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customer
string
The customer that this promotion code can be used by. If not set, the promotion code can be used by all customers.

i have set the customer_id but with same customer i can not redeem

restrictions.first_time_transaction
boolean
A Boolean indicating if the Promotion Code should only be redeemed for Customers without any successful payments or invoices

also for this case i have never made a payment but still i can not redeem

Iam stuck here

wild igloo Dec 7, 2023, 1:10 PM

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also for this case i have never made a payment but still i can not redeem
Can you share an example of customer ID where you see this issue?

vocal stratus Dec 7, 2023, 1:10 PM

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Its not working according to document.

wild igloo Dec 7, 2023, 1:11 PM

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Can you share an example of customer ID (cus_xxx) where you see this issue?

vocal stratus Dec 7, 2023, 1:13 PM

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cus_P8zLj7WxHQhjNF

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says This code is invalid.

wild igloo Dec 7, 2023, 1:14 PM

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looks like the promo code was succesfully added: https://dashboard.stripe.com/test/logs/req_HMy05aRktbWrq1

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so what is the issue exactly?

vocal stratus Dec 7, 2023, 1:15 PM

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there is the issue

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are you there ?

wild igloo Dec 7, 2023, 1:17 PM

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so you are trying to use the promo code directly on the payment page? then why did you add the promo code to the customer here? https://dashboard.stripe.com/test/logs/req_HMy05aRktbWrq1

vocal stratus Dec 7, 2023, 1:18 PM

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it is because that only this customer can access this promocode but it can not

wild igloo Dec 7, 2023, 1:19 PM

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give me a few minutes to look into this.

vocal stratus Dec 7, 2023, 1:19 PM

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Sure

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Did you seen that ??

wild igloo Dec 7, 2023, 1:36 PM

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sorry Discord was busy. having a look now.

obtuse current Dec 7, 2023, 1:43 PM

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Are you sure you're applying it as the same Customer that you provided when creating the Promo Code?

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Note, different Customer objects can still have the same email address.

viral solarBOT Dec 7, 2023, 1:46 PM

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vocal stratus Dec 7, 2023, 1:51 PM

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yes it is the i have checked it so many times

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also i am trying it with creating always new customer

lusty silo Dec 7, 2023, 1:53 PM

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👋 stepping in

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Can you share the Checkout Session ID from that screenshot where you produced the error?

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Okay @vocal stratus I took a look at that promo code and it looks like it has restrictions: first_time_payment set which I don't believe works with a free trial since a free trial already results in a paid Invoice.

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I'd recommend testing again without that restriction for that promo code.

vocal stratus Dec 7, 2023, 2:19 PM

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Sorry but i didnt get,
are you saying that i should try without free trial or are you saying that i should try after removing restrictions

I tried it after removing the restrictions but didnt worked still the same error.

lusty silo Dec 7, 2023, 2:20 PM

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Huh okay can you give me the Checkout Session ID where you tested after removing the restriction?

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And the Promo Code?

vocal stratus Dec 7, 2023, 2:20 PM

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sure

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fresh customer:: cus_P90VbL1tGtryqr
fresh code:: 7MKXJM99
checkoutId:: cs_test_b1OdQaOlURV4tTC4ZeF1IinMyH7muOdcElZ6LLa95TKmZNRsnNY9c5qXIp

"https://checkout.stripe.com/c/pay/cs_test_b1OdQaOlURV4tTC4ZeF1IinMyH7muOdcElZ6LLa95TKmZNRsnNY9c5qXIp#fidkdWxOYHwnPyd1blpxYHZxWjA0T0N9QERBYkZJcENkbTE8UmJfcHBDaDxhdDxtTn0wR2dRcGhzNjBHfDdvZ0BDMEtIdEJPdWhHQnNqRzAxbHRjUl93YHJqUTNya3JrRk1PXW1tUzZOYUd2NTVNXV1vQGNIQicpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPydocGlxbFpscWBoJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl"

you can see the error directly on page as well

lusty silo Dec 7, 2023, 2:26 PM

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Thanks let me take a look

lusty silo Dec 7, 2023, 2:51 PM

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Okay sorry for the delay @vocal stratus , so it looks like you created that Promo code specifically associated to a Customer ID (see: https://dashboard.stripe.com/test/logs/req_Q2onZKfjMFgU5F) however, your Checkout Session is not passing that same Customer ID -- it is creating a new Customer. So that is why it is invalid.

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