#jamie_97274

1 messages · Page 1 of 1 (latest)

maiden wrenBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

idle knoll
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👋 happy to help

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I'm not sure right out the top of my head

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I need to test it out to be honest

shut epoch
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The reason I am asking because:

We have subscriptions with iDeal and regular cards,

with Ideal the recommended Stripe setup is to make a payment intent with future off session, and make a subscription with a trial period for 30 days

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so this possibly messes up our coupons behaving differently for ideal & card

idle knoll
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give me a minute I'm looking into this

shut epoch
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Thank you

idle knoll
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I think the best course of action here is to avoid using trials

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instead what you can do is create a Customer Credit Balance after the customer pays the PaymentIntent with ideal

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and then create the subscription normally with the coupon

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what will happen is that the first invoice will be discounted with the coupon and paid from the Customer Credit Balance

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and then the coupon will apply twice after that

shut epoch
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Hmm I see that's not what's been recommended before using iDeal

idle knoll
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I just followed-up with @next phoenix about this, and we agreed that in your case that's the best course of action

shut epoch
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So instead of creating a trial of one month on the subscription, I need to update the customer and add the raw price to his balance before creating the subscription?

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how does the subscription know to use the balance and not the default payment method?

idle knoll
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The credit balance automatically applies to the next finalized invoice to a customer.

shut epoch
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and apologies I can't see it right now but how do I add the right balance to a customer?

idle knoll
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it's explained in the doc I just sent you

shut epoch
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Just going to try this now one sec

idle knoll
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sure thing