#devik

1 messages · Page 1 of 1 (latest)

gleaming oracleBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

  • devik, 9 hours ago, 7 messages
grim vortex
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Can I configure stripe CLI to listen to events in my live enviroment?
Yes! Login in should be done with live mode restricted key. The steps will be:

  1. Create live mode restricted key in Dashboard with Stripe CLI permissions enabled
  2. Use stripe login --interactive to input restricted key created in Step 1
  3. Listen and forward the events
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Looking into the connected account example now

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I want to onboard connected account with all required data, so that the status goes straight to Complete. I pass "collect": "eventually_due" while creating the account link (i.e. req_RFkyPnvtqNgqVV). And yet, the account is created as Enabled with an info "Information eventually needed Identity document"
In https://dashboard.stripe.com/acct_1OKWGyPouU1hCBHO/events/evt_1OKWKuPouU1hCBHOGUmYK5OH, Stripe collected the identity document, but the document can't be verified:
Provided identity information could not be verified

The connected account holder should submit the identity document again

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

deft gyro
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This is a test account I just created. There was no option to provide any identity document.

grim vortex
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Thanks for sharing! I'm afraid we don't know why the hosted onboarding page doesn't provide an option to provide identity document since this channel is for technical integration question. I'd recommend writing to our Support https://support.stripe.com/contact, so that they can check for you why the hosted onboarding page doesn't request for identity document.

deft gyro
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Ok, that aside, to gather the id document data, do I need to generate a new account link or can I reuse the old one?

grim vortex
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New account link should be created

deft gyro
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Ok, thanks!