#fabi-sub-basics
shell arch
untold token
Hello! How can I help?
@pseudo solar Please respond here and not in the main thread
Copying your message from the main thread here:
hello, does anyone how can i confirm that a subscription payment method is correctly configurated?
Can you give me more details about whatyou mean?
pseudo solar
We did in stripe a subscription with recurring payment, however once the payment has been made, the website appears that the payment is pending, when it should really have been approved and activated
untold token
Can you share a Subscription ID with me so I can take a closer look?
pseudo solar
We want to make sure that the subscription is available as soon as the customer makes the payment for every occasion, how can we make sure of that
untold token
Again, can you share an example Subscription ID so I can see what you're doing?
pseudo solar
i am sorry, i can not do that, can you still help me? Just to know how can i check if the subscription is correctly done, and why do you think in the website it appears that the payment is pending, when it was already payed by the client.
untold token
It's hard for me to give you guidance on making sure the subscriptoin is available as soon as the customer makes payment if you don't give me details on how your eintegration works
if you provide me with an object ID i'd be able to look and see what's happening, but without more details there isn't really much I can do to help
untold token
fabi-sub-basics