bugkiller. | Stripe Developers | Page 1

faint reefBOT Dec 6, 2023, 8:52 PM

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bugkiller.-invoice-period, 4 hours ago, 26 messages

plucky kettle Dec 6, 2023, 8:52 PM

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sub_1MnnM6BTGnRwDyDiHENRd2We

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Can you please tell me why this subscription is not auto renewed?

proud swan Dec 6, 2023, 8:54 PM

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Looks like it was cancelled on 2023-11-10

plucky kettle Dec 6, 2023, 8:55 PM

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I'm asking a reason

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by user, by api call ?

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how it cancelled

proud swan Dec 6, 2023, 8:57 PM

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If you look at the Events associated with the Subscription, you should be able to see what the source was

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https://dashboard.stripe.com/logs/iar_09TaPapyuUBqjm

Stripe Login | Sign in to the Stripe Dashboard

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plucky kettle Dec 6, 2023, 8:59 PM

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so we called subscription cancellation?

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api?

proud swan Dec 6, 2023, 9:05 PM

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Yup. Via a Python integration

plucky kettle Dec 6, 2023, 9:21 PM

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can I reactivate it ?

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via stripe dashboard

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user wanted to reactivate it cuz that subscription had discount

proud swan Dec 6, 2023, 9:24 PM

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you can't undelete the subscription unfortunately. You'd have to create a new one.

In the future, you may want to look at pausing the Subscription rather than cancelling it

#bugkiller.