ileana_14208 | Stripe Developers | Page 1

bright larkBOT Dec 6, 2023, 8:24 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

ileana_14208, 2 hours ago, 15 messages

boreal harbor Dec 6, 2023, 8:25 PM

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No you can't customize those emails unfortunately

granite wolf Dec 6, 2023, 8:26 PM

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Why does this one give me the name

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but this one does not

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boreal harbor Dec 6, 2023, 8:27 PM

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Can you paste both payment intent id's?

granite wolf Dec 6, 2023, 8:27 PM

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Sure how do I find that

boreal harbor Dec 6, 2023, 8:27 PM

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They're right there in the emails

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pi_

granite wolf Dec 6, 2023, 8:29 PM

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pi_3OGSTPD4Hmbmj7JZ1xH24v3M
and

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pi_3OIITTAamSFs3n3N3E1EtFTR

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I would like all the emails to appear as it does in pi_3OIITTAamSFs3n3N3E1EtFTR

boreal harbor Dec 6, 2023, 8:32 PM

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Hm not sure what happened here

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Both payment intents collected a billing name from the customer

granite wolf Dec 6, 2023, 8:33 PM

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The one for Tallahassee was the only one that provided a name. All my other emails have no name

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pi_3OH5MnCd0JM7QuBk1X37oBOJ

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Same thing for this one. No name.

boreal harbor Dec 6, 2023, 8:37 PM

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Gotcha. Recommend writing into our support team to report this issue with Emails: https://support.stripe.com/contact

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