#nepotist84

1 messages · Page 1 of 1 (latest)

rigid tideBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

tranquil saddle
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Hi, let me help you with this.

ionic seal
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Hey Vanya, thanks!

tranquil saddle
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You can update the PI to remove the payment_method.

ionic seal
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No, I get an error

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req_HLao5lxuvLl6IK

tranquil saddle
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Ok, it's best to cancel the PI and create a new one.

ionic seal
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Hmm okay. Thanks!

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If I cancel the PI from an invoice, will that cancel the invoice too?

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Or can I create the new PI and update the invoice with the PI ID?

tranquil saddle
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Oh, then it might be problematic unless you're willing to re-create the Invoice

ionic seal
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Not a big deal. Just wondering if the customer will see something on their end.

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We'll give them a call and let them know we took care of it.

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Thanks for your help!

tranquil saddle
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Happy to help.