stevankostoski | Stripe Developers | Page 1

raw zenithBOT Dec 5, 2023, 1:07 PM

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bitter ruin Dec 5, 2023, 1:09 PM

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Hi, let me help you with this.

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serene path Dec 5, 2023, 1:19 PM

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Hi Vanya, I don't have it, since this is happening on one of our customer's account, is any other way we can track this?

bitter ruin Dec 5, 2023, 1:20 PM

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Maybe you know any related PaymentIntent ID?

serene path Dec 5, 2023, 1:22 PM

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no, we're not logging that either :/

bitter ruin Dec 5, 2023, 1:24 PM

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I can't help unfortunately without visiblity into what happened.

serene path Dec 5, 2023, 1:25 PM

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Oh, ok, I'll try to set up logging, and if it happen again I will have more info

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thanks!

bitter ruin Dec 5, 2023, 1:26 PM

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Happy to help.

#stevankostoski