thiago.reach

[spiral prism]

Hi, let me help you with this.

Where are you reading this exactly?

[weak delta]

Regarding the virtual bank accounts, I read that here: https://stripe.com/docs/payments/customer-balance/virtual-bank-account-numbers

[spiral prism]

The virtual bank accounts don't expire, so if for some reason PaymentIntent is not active anymore, but the customer transfered the funds, the new PaymentIntent will take the amount from the customer cash balance.

[weak delta]

I see, and then if there's no "new PaymentIntent" I supposed that we can just refund that transferred amount to the customer.

[spiral prism]

Hm, I am actually not sure how would you do that, if there's no associated PaymentIntent/Charge.

[weak delta]

I read in the docs that we can "Refund the cash balance to the customer": https://stripe.com/docs/payments/customer-balance/refunding#create-return-dashboard

[spiral prism]

Yes, you can use that.

[weak delta]

Cool, thanks!

[spiral prism]

Happy to help.