#alex.esch

1 messages · Page 1 of 1 (latest)

tidal flowerBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

wide moat
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hi! what's the question exactly?

viral rock
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Hello

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my case
i have a product, which one is used in subscriptions
this product have 2 prices, one time, and recurrent

i'm creating a new invoice which includes this item
i'm processing this invoice manully from stripe admin ui to charge the customer (i'm in test mode)

invoice id : in_1OJx9LJaf89hC41IRERzf63l

invoices is finished, payment is done, all ok

but, then i go to the product (Which one has been included in this invoice)
the MRR is stil 0

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product id: prod_P6LqzvYmXZwd3j

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the question is: what i'm missing?

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the price used in invoice, is one time

wide moat
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not sure , I don't know how the Dashboard calcuates MRR or anything like that, sorry.

viral rock
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maybe someone else from your team can assist me?

wide moat
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no, our team doesn't know anything about this, we only know about the API