#alex.esch
1 messages · Page 1 of 1 (latest)
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
hi! what's the question exactly?
Hello
my case
i have a product, which one is used in subscriptions
this product have 2 prices, one time, and recurrent
i'm creating a new invoice which includes this item
i'm processing this invoice manully from stripe admin ui to charge the customer (i'm in test mode)
invoice id : in_1OJx9LJaf89hC41IRERzf63l
invoices is finished, payment is done, all ok
but, then i go to the product (Which one has been included in this invoice)
the MRR is stil 0
product id: prod_P6LqzvYmXZwd3j
the question is: what i'm missing?
the price used in invoice, is one time
not sure , I don't know how the Dashboard calcuates MRR or anything like that, sorry.
maybe someone else from your team can assist me?
no, our team doesn't know anything about this, we only know about the API
https://support.stripe.com/?contact=true can try to help