#adityalystlocdeveloper_33428

1 messages ยท Page 1 of 1 (latest)

drowsy acornBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

dense garden
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Hi there!

stiff pike
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hi

dense garden
stiff pike
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if i put cancel then what happen?

dense garden
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the subscription will cancel.

stiff pike
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but if we have active schudle for same subscription then how to handle that case

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suppose we have one plan in phase 2

dense garden
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i don't understand your question. what are you trying to do?

stiff pike
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see we have subscriptions

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i am using schduled subscription if user want to chnage a plan

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for same subscription

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so if already a new plan is schudled in phase 2 but user requested to cancel subscription in phase 1

drowsy acornBOT
light tangle
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๐Ÿ‘‹ taking over for my colleague. Let me catch up.

stiff pike
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but if i cnacel schudle then my next plan schudle will be canceled?

light tangle
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yes all of the phases will be canceled

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even if you cancel the underlying subscription the schedule will be canceled as well

stiff pike
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but i want current subscription be active till it ends

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means i want subscription will end at end of current period

light tangle
stiff pike
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i have get schudle id from ui

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not able to find

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can you help me

light tangle
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I'm not sure I understand

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you want to get the subscription schedule ID?

stiff pike
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yes

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without code

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with help of ui

light tangle
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would you mind sharing the customer ID?

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cus_xxx

stiff pike
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solved issue thanks

light tangle
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let me know if you need any more help