chirag_81020

[vague arrow]

Can you share the subscription ID (sub_xxx)?

[fresh mason]

Yes,
sub_1O6MS2LbXZrdP1KfZ6C3BlPJ
sub_1O7S7tLbXZrdP1KfED9RpuDO
sub_1O7SH2LbXZrdP1KfWv5iARqu
sub_1O7SPwLbXZrdP1KfjJqMIeuY

[vague arrow]

From the subscriptions here, your system created multiple subscriptions on the same customer. For example,

• sub_1O6MS2LbXZrdP1KfZ6C3BlPJ - https://dashboard.stripe.com/logs/req_5pfvIB7PYKiuvJ
• sub_1O7S7tLbXZrdP1KfED9RpuDO - https://dashboard.stripe.com/logs/req_0iQ1B0mcQWfYfE

Once user subscribed it again charge then tomorrow and day after tomorrow
Where did you see this? I can see that customer was charged based on the interval of a price plan. For example, https://dashboard.stripe.com/subscriptions/sub_1O6MS2LbXZrdP1KfZ6C3BlPJ was charged on the monthly basis

[fresh mason]

I have checked this from customer's

https://dashboard.stripe.com/customers/cus_P4V7JCqlHy20pW

[forest gull]

Which is the specific subscription that you're seeing is charging multiple times? Can you share the specific subscription id?

[fresh mason]

I want to understand are all new subscription or are they charge as recurring?

[forest gull]

If you click into each corresponding Invoice and look at the billing_reason, you can see why the invoice was created and from there you would be able to tell if it's an invoice for a new subscription, or an invoice for subscription renewal : https://stripe.com/docs/api/invoices/object#invoice_object-billing_reason

[fresh mason]

Okay, let me check

https://dashboard.stripe.com/invoices/in_1O8Xa5LbXZrdP1KfffSj6jO1

Sorry but I could not able to find billing_reason in above or other invoice