_iapp_technologies_llp | Stripe Developers | Page 1

sick falconBOT Dec 5, 2023, 6:24 AM

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calm elm Dec 5, 2023, 6:24 AM

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👋 How can I help?

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Account id: acct_1OIYnYQT6JxpZGp4

I am facing issue while fetching the location from stripe dashboard for shared account id.
I have updated the location when signup from stripe form, but i didn't get the location

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viral heart Dec 5, 2023, 6:37 AM

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Hi

calm elm Dec 5, 2023, 6:42 AM

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Do you have any follow up questions based on the response above?

sick falconBOT Dec 5, 2023, 7:00 AM

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viral heart Dec 5, 2023, 7:04 AM

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yes, we are using account retrieve api from stripe to get user detail which is filled by user during onboarding process, but we get null values for address while getting detail.

native locust Dec 5, 2023, 7:09 AM

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acct_1OIYnYQT6JxpZGp4 is your connected account right? If so, that's expected. Standard connected accounts provide their information directly to Stripe for verification so there are certain fields/info that are considered as Personally Identifiable Information (PII) which should not and will not be visible / available to you as the Platform account

viral heart Dec 5, 2023, 7:13 AM

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yes, this is connected account but now I need location id and need to hit location api from stripe. To use this api address, postal code, state, city is required. From where I can get these parameters?

native locust Dec 5, 2023, 7:14 AM

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Is this for Terminal?

viral heart Dec 5, 2023, 7:14 AM

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yes

native locust Dec 5, 2023, 7:15 AM

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you're probably going need to collect that information separately, or alternatively collect it upfront and prefill those information when you first create the Account

viral heart Dec 5, 2023, 7:41 AM

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ok thanks, let me check.

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