newb1 | Stripe Developers | Page 1

warm remnantBOT Dec 5, 2023, 2:05 AM

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flat timber Dec 5, 2023, 2:07 AM

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Sorry I don't understand you. Could you elaborate and rephrase your question?

onyx kite Dec 5, 2023, 2:08 AM

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do you know what opentable is

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opentable is a reservation platform, they use stripe as a cc vault and use stripe's api

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i'm the admin of an business that uses opentable for reservations

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so i can see the log files in stripe dashboard

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cus_P5PN4fHOiB4ott has been deleted
11/27/23, 5:49:45 PM

An attempt to set up pm_1OHEYeIahfN0gVuzrTcUGwEz via SetupIntent seti_1OHEYeIahfN0gVuz59tU2I7E has failed
11/27/23, 5:49:45 PM

A new SetupIntent seti_1OHEYeIahfN0gVuz59tU2I7E was created
11/27/23, 5:49:44 PM

cus_P5PN4fHOiB4ott is a new customer
11/27/23, 5:49:44 PM

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for reference, i use your api to do the same thing on the business website, so am familiar with these events

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my concern is the customer deletion. on my site, when card fails, it never completes the reservation, it just tells the customer to use a different card.

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on opentable, it appears to go through and "silently" delete the customer data due to the card decline (setupintent fail)

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so the question is, is the customer deletion an opentable action or a stripe action?

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(95% sure i know the answer, i just need to hear it from you guys)

flat timber Dec 5, 2023, 2:17 AM

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cus_P5PN4fHOiB4ott has been deleted
Can you provide the event id here? evt_xxx

onyx kite Dec 5, 2023, 2:18 AM

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evt_1OHEYgIahfN0gVuzZKju7XM3

flat timber Dec 5, 2023, 2:19 AM

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https://dashboard.stripe.com/logs/iar_vA2Qh3yLO1beiK this is the DELETE request, made by OpenTable

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

onyx kite Dec 5, 2023, 2:19 AM

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agreed. thanks. (owner sitting next to me)

#newb1