#alexb-connect-paymentintent

1 messages · Page 1 of 1 (latest)

barren patioBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

swift yoke
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This payment intent was created but never confirmed. There is no transfer because you haven't accepted funds yet

still veldt
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Ok i see in fact it's not confirmed because "The customer has not entered their payment method."

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But it's someone on our marketplace who's offering his services it's a marchent, he wants to receive money, not add a means of payment.

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He added his iban.

swift yoke
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Sorry but that makes no sense

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What are you trying to do here?

still veldt
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Pay a connect account with my stripe balance

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Just want to do that

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An USA connect account

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@swift yoke ?

swift yoke
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You cannot do that

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That is a corss-border payout and is not something you can do from FR -> US

still veldt
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Okay, I didn't find any information about this in the documentation. How can I prevent this from happening again? For her next payment

swift yoke
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You just said you want to pay a CA from your Stripe balance

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As an FR platform you cannot transfer funds to a US connected account

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You can use Destination Charges with on_behalf_of to allow the connected account to collect funds from a customer

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But some end customer has to be charged and their money is what goes to the Connected Account

still veldt
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Hello, we use this line with Stripe CLI: "stripe payment_intents create --amount=1000 --currency=usd -d "automatic_payment_methods[enabled]"=true -d "transfer_data[destination]"="acct_1OHaduFLfyMSzInH" --on-behalf-of="acct_1OHaduFLfyMSzInH". Nevertheless with have this => PaymentIntent status:
requires_payment_method

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Do we have to specify anything else?

swift yoke
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I'm sorry but it is clear you do not understand how payment intent works.

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A payment intent is a way you collect funds from a customer

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I think you need to review how Stripe Connect works altogether because it sounds like you are very lost

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I apologize if that sounds harsh but I want to make sure you get a better understand of how payments with Stripe Connect work so that you can design your integration to better fit your business model

still veldt
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Thank you for the documentation

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We've been working with stripe account for months with accounts connected only in France, but the problem is that we have accounts connected in the United States and at no clear point in the documentation and the support that we have contacted was this mentioned

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You have the clear point about this ?

swift yoke
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You have the clear point about this ?

I'm sorry but that sentence makse no sense to me. I told you above that you can use Destination Charges with on_behalf_of as a way for the Connected Account to receive funds but they would need to come from an end customer paying that Payment Intent. You cannot transfer funds from your account balance.

still veldt
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Ok we will see thanks you for your help

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Ok

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If we set on_behalf_of the same value at transfer_data[destination], would it work?

swift yoke
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If we set on_behalf_of the same value at transfer_data[destination], would it work?

No I don't think so. From what you have said, you don't understand what the payment intent does here. You would still need to collect funds from a Customer

still veldt
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The payment intent is suppose to transfer a payment - fees to a connected account, isn't it?

swift yoke
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No not at all. That is the behavior only after you collect payment from a customer

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You are entirely missing the point

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I STRONGLY encourage you to review basic funds flows for Stripe Connect

barren patioBOT
dense hill
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alexb-connect-paymentintent

still veldt
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Ok thks

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In order, for the moment, to transfer money to a connected account, what could we do?

dense hill
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it's impossible really as a platform based in France you can never transfer funds directly to a connected account in the US

still veldt
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Ok

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I'm on the page "Collect payments then pay out
" and on section "Accept a payment" there is a picture

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Does it mean with this approach it could be possible to send directly a (payment - fees) to a connected account?

dense hill
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that flow gets a customer to pay for something where a portion of funds goes to the connected account and a portion stays with you as the platform, yes

still veldt
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Ok thank you for your time and guidance