#felix-checkout-invoiceitems

1 messages · Page 1 of 1 (latest)

chrome talonBOT
lapis orchid
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Do you have an example Checkout Page URL I can take a look at?

ocean aurora
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Sure, I'll set one up, just a sec

chrome talonBOT
upbeat tiger
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Hi 👋

I'm stepping in as my colleague needs to go. Can I ask why you are setting proration_behavior on your Checkout Session at all? Proration occurs when you change subscriptions after they have been created.

ocean aurora
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I want to start the subscription at a later date and the customer should start paying at that date.

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the billing cycle should start at that date*

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The proration_behavior is set on the subscription_data property

upbeat tiger
ocean aurora
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Ok just a sec

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req_oYtjvRK0WiIajo

upbeat tiger
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And the problem you are experiencing is that the description of the amounts is not what you are expecting?

ocean aurora
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Yes. The sentence 'Then CA$316.18 every 4 weeks starting on December 11, 2023' is wrong, is it not?

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Its $316.18 the first time, then $201 every 4 weeks after that

upbeat tiger
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When I look at the URL created by that request I see a describption saying CA$175.00/ 4 weeks which matches the Price object you provided

ocean aurora
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I'm talking about the sentence below the big total

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a few lines up from what you referenced

upbeat tiger
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Ah, I see what you mean.

ocean aurora
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Is there anything to be done to fix this?

upbeat tiger
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Because it's pretty busy on the server I have reached out to my colleagues to make sure we can reproduce the issue

ocean aurora
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Ok thanks

upbeat tiger
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Okay we were able to reproduce the issue only when setting a billing cycle anchor in the future. We are raising this internally

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Wait a sec

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We think we understand what is going on here. Because the one-off invoice item is not being applied currently, it means that the first recurring charge will include it. That is the amount that is being used to create the headline.

ocean aurora
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Yes that makes sense

upbeat tiger
chrome talonBOT
unique scroll
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felix-checkout-invoiceitems

ocean aurora
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Yes I can do that for now. Do you know if there are any plans to adress this?

unique scroll
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We'll flag this as a potential future improvement!

ocean aurora
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Good! But shouldn't it be considered a bug?

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I'm worried this is going to scare some customers away, because they'll think the subscription amount is higher than advertised on the website.

unique scroll
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I mean even if you call it a bug, it still would need to be addressed in the future, will likely take time. You can also report this to our support team: https://support.stripe.com/contact

ocean aurora
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Yes I already contacted support but they referred me here.

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In any case, thanks a lot for raising this internally! Appreciate that.