yo_123_123

[tropic cairn]

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• yo_123_123-access-refresh-tokens, 1 minute ago, 15 messages

[wet kayak]

Hey there

We can't re-open threads but you can ask your question here

[fast fern]

I am getting a Refresh token does not exist after calling https://api.stripe.com/v1/oauth/token with the 1 year refresh token to get a new accesss token, does it not work if the first access token I got it still valid? meaning the 1 hour hasnt passed. The refresh token is the 1 year and it was just generated, but I am on a different page in my app and I got accesss token expired before so by default I setup a request to get a new access token with the refresh token but I get does not exist

[wet kayak]

You already used that refresh token?

[fast fern]

So I did the two authorization request first for the 1 hour refresh token then for the 1 year. I stored the 1 year refresh token, and in the other part of my app i was having trouble where the access token was expiring so I used the 1 year refresh token to ask for a new one and it gave me the does not exist error. The access token was expriring so I am not sure how to handle this

[wet kayak]

Okay let me grab someone more familiar with this flow than I am. One sec

[pliant dagger]

Hey apologies, still looking in to this. Can you send the exact text of the does not exist error that you got when trying to make the call to refresh your access token?

[fast fern]

sure one second

stripe-oauth {
error: 'invalid_grant',
error_description: 'Refresh token does not exist: rt_*****’
}

[pliant dagger]

Gotcha, and just to make sure, is "rt*" a replacement for the redacted refresh token that we provided in the error message?

[fast fern]

yes

[pliant dagger]

Gotcha, I'm having trouble getting these tokens on my test account at the moment. Will get back with what I can find.

[pliant dagger]

Hey @fast fern, apologies but I am still not able to test this on my account so I haven't been able to find more on what error you may be seeing here. Can you write in to support with this problem? This looks like it will need a deeper look and support can direct this question to a team that will be able to take that look

https://support.stripe.com/?contact=true

[fast fern]

ok will do thanks

question can I do live chat or is email preferred for support

[pliant dagger]

You can do either, if the support agent can't help over chat they can convert it to an email thread to escalate to the right team

[fast fern]

ok perf thanks