ahadi-payout-tracenumber | Stripe Developers | Page 1

shy depotBOT Dec 1, 2023, 5:32 PM

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frosty ledge Dec 1, 2023, 5:33 PM

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Hey @sterile jungle I'm happy to help. Do you have a bit more details about the issue?

sterile jungle Dec 1, 2023, 5:34 PM

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Sure. We have automatic payouts enabled and our configured statement descriptor is seen, but it also has a random ID attached to it.

Unfortunately we cannot find this ID anywhere.

The payout I am talking about is po_1OF4pq4TtkBkc2kuDMoOljYn. The statement descriptor in banking app is '{{ preconfigured statement descriptor }} + G7T3I9'

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Where do I find this G7T3I9?

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Also the trace_number visible in the Stripe dashboard that should be provided as e2e trace id is not visible in our banking app at Commerzbank.

frosty ledge Dec 1, 2023, 5:36 PM

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Unfortunately none of this exists in the API today so you mostly can not do this sorry

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ahadi-payout-tracenumber

sterile jungle Dec 1, 2023, 5:37 PM

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So Stripe has no solution for us to help our customers to identify their payouts?

frosty ledge Dec 1, 2023, 5:37 PM

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I mean there's a statement descriptor, an amount and currency, that usually should be enough

sterile jungle Dec 1, 2023, 5:39 PM

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I can set the payout statement descriptor using the Account api right? So I can change it to include an ID that would be used in the next automatic payout right?

frosty ledge Dec 1, 2023, 5:39 PM

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it might work but it seems unscalable and a recipe for mistakes

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At this point I would recommend talking about this with our support team and they might be able to offer an alternative that wouldn't be in our public API: https://support.stripe.com/contact

sterile jungle Dec 1, 2023, 5:40 PM

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Oooh that is possible? Perfect, I'll do that.

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Thanks @frosty ledge

#ahadi-payout-tracenumber