#bilala1122

1 messages · Page 1 of 1 (latest)

rapid lavaBOT
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hot fjord
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Hi 👋 do you have more specifics about the scenario you're testing? Is this for a Connect scenario, where you're creating Payouts for your Connected Accounts, or is this something you're trying to do directly for your own Stripe account?

dreamy haven
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For custom connect accounts

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The UI is showing result from balance retrieval

const balanceInfo = await stripe.balance.retrieve({stripeAccount: driver.stripeAccount}) const totalPending = balanceInfo.pending.reduce((total, entry) => total + entry.amount, 0); const totalAvailable = balanceInfo.available.reduce((total, entry) => total + entry.amount, 0); const totalInstantAvailable = ((balanceInfo.instant_available ?? [])).reduce((total, entry) => total + entry.amount, 0) ;

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Before making payout, the pending was $19.80, the instant available is also $19.80, and available was zero

hot fjord
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Hm, so it sounds like you paid out the instantly available balance, and you're left with a negative available that is balanced by a positive pending balance. I think that balances out.

dreamy haven
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But, why stripe have not cut their 1% fee for instant payout?

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Also, does this instant payout is taken from balance I have in main stripe account?

hot fjord
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I'm not sure how those instant payout fees are assessed (we aren't too familiar with fee structures in this forum), but I don't think they're expected to be taken from the Connected Account. I believe your Platform is responsible for the fees if you're using Custom Connected Accounts. I would recommend double checking that with our Support team:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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My understanding of instant payouts in general, is that they provide early access to pending funds, so I don't think they pull from other balances and wait for the inbound pending balance to cover the negative balance.

dreamy haven
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So, you mean they don't cut from our main account

hot fjord
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I don't believe so

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but I would recommend double checking that with our Support team, I'm not sure if the accounts going negative would cause Connect Reserves to kick in:
https://support.stripe.com/questions/reserves-for-connect-platforms-and-connected-accounts

Reserves for Connect platforms and connected accounts : Stripe: Hel...

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.