#mmiszy

1 messages · Page 1 of 1 (latest)

onyx orchidBOT
#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

  • mmiszy, 22 minutes ago, 15 messages
hasty remnant
#

Nope, we just close threads after they sit inactive for a while. What is your remaining question?

wet cliff
#

I don't have any additional questions, the original problem is not resolved

hasty remnant
#

Can you tell me what that is then?

wet cliff
#

Hey! I need to configure VAT tax for a product in such a way that it's always the same rate - regardless of whether the customer is b2b or b2c and regardless if it's domestic sale or not. Is it possible?

Context: usually VAT rate in EU depend on customer's location and VAT ID. However, I'm selling conference tickets which, according to EU laws, are exception to the rule.. In case of conferences, my domestic VAT should be charged always. So I don't really need any smart tax calculation, just need to apply the same rate (23%) regardless of circumstances and customer details.

#

I've linked this thread in the first message

hasty remnant
wet cliff
#

Unfortunately they don't behave the way I'd like them to

#

When a non-domestic address is provided along with a valid VAT ID, the tax is reduced to 0

#

I've also described that in the thread that was closed

#

There are more details in there

hasty remnant
#

Can you share the IDs from the objects where you saw that behavior, so I can take a closer look at what you're describing?

wet cliff
#

Sure

#

I can even you give you a link to checkout page

#

Before adding the address and VAT ID the tax is calculated correctly

#

After adding the address the tax is 0 (but for some reason the total remains the same – another mystery)

hasty remnant
#

Hm that appears to be using Stripe Tax (automatic tax) instead of Tax Rates (manual tax), but it also looks like you're using Payment Links and I'm thinking those don't support Tax Rates.

wet cliff
#

Hmmmm

#

What would be the solution then?

hasty remnant
#

You'll need to switch to an integration path that supports Tax Rates, Checkout Sessions are going to be the closest to the Payment Links that you're currently trying to use:
https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=checkout
You'll want to create the fixed Tax Rate ahead of time, and then pass it into the Checkout Session's line_items.tax_rates field when creating the Checkout Session:
https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-line_items-tax_rates

wet cliff
#

Sure thing, I can do that

#

THANK YOU