#mmiszy

1 messages · Page 1 of 1 (latest)

rocky totemBOT
worn elbow
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Hi, let me help you with this.

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How are you doing this now and what's not working exactly?

true kelp
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Well I tried both with and without automatic tax calculations.

When automatic tax calculation is enabled, I couldn't find the right tax code – there's none for events, conferences, congress, tickets etc. General services category won't do because, like I said, conferences VAT is an exception 😦

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When automatic tax calculation is off and I've added tax rate manually, it still wouldn't work the way I need it to when customer provides a country different than my own and a valid VAT ID - tax is then 0 but shouldn't be.

worn elbow
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For this I think you need to use Tax Rates. Could you please provide an example where it was 0?

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You can add tax rates for all countries, all set to the same percentage

true kelp
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Yes, sure: for a customer from Austria using VAT ID AUT12345678

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But i believe it would be the same for any valid VAT ID and any country different than my own (Poland)

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And that's expected for most kinds of services but not conferences 😩

worn elbow
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What kind of integration are you using?

true kelp
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Just the nodejs library

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Or the dashboard

worn elbow
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I mean, Stripe Checkout or Payment Element?