#ge_orgejoseph27
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- ge_orgejoseph27, 3 days ago, 51 messages
lyric ermine
Hi there!
You have settings in the dashboard for this here: https://dashboard.stripe.com/settings/billing/automatic
Like this:
stoic condor
If we cancel the subscription, our schdule will get lost?
lyric ermine
What do you mean? If you cancel the subscriptoin, then you cancel the schedule.
But you don't have to cancel, there are many other options:
stoic condor
Even if the subscription status become unpaid the subscription schedule is moving to next month/
lyric ermine
Correct
stoic condor
How can we stop that move ?
We want our customers to start from where they have stopped.
lyric ermine
You mean pause the Subscription if they don't pay the invoice?
stoic condor
Pause the subscription schedule if they dont pay the invoice
lyric ermine
stoic condor
Pausing and subscription schedules
If you pause a subscription on a subscription schedule, the scheduled updates still take effect.
Is this mean that the schdule will move on?
I have tried payment collection pausing from dashbaord in test clock. Even if its paused subscitpion schedule was movin on
lucid hinge