sweets8594 | Stripe Developers | Page 1

shadow quarryBOT Dec 1, 2023, 9:22 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

sweets8594, 1 day ago, 13 messages
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autumn smelt Dec 1, 2023, 9:22 AM

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Hi there!

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What's the issue/question?

lilac halo Dec 1, 2023, 9:23 AM

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Why I'm not getting complete here in the place of enabled

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On the Onboarding link I'm able to link bank details but didn't get any field for SNS and date of birth

autumn smelt Dec 1, 2023, 9:25 AM

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Can you share one account ID (acct_xxx) with this issue?

lilac halo Dec 1, 2023, 9:27 AM

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acct_10HqRFR957toKIkX

autumn smelt Dec 1, 2023, 9:28 AM

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This account doesn't exist. Do you mean acct_1OHqRFR957toKIkX?

lilac halo Dec 1, 2023, 9:31 AM

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It's a test account

autumn smelt Dec 1, 2023, 9:31 AM

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I mean the ID you copied is wrong (you replaced a O with a 0).

lilac halo Dec 1, 2023, 9:33 AM

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how to provide this SSN and Date of birth

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acct_1OHqLeQxJc16suaG

lilac halo Dec 1, 2023, 9:34 AM

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lilac halo acct_1OHqLeQxJc16suaG

N try this id

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please

autumn smelt Dec 1, 2023, 9:36 AM

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Thanks! Give me a few minutes to look into this.

lilac halo Dec 1, 2023, 9:38 AM

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Sure 😊

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Did you find something?

autumn smelt Dec 1, 2023, 9:50 AM

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Sorry Discord is busy. I recommend asking Stripe support directly: https://support.stripe.com/contact

#sweets8594