#nukesforbreakfast

1 messages · Page 1 of 1 (latest)

floral tundraBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

astral seal
urban apex
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right, but for even the automatic reminder emails?

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I get that it fires the first time the invoice is finalized.

astral seal
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Can you share an example invoice (in_xxx), so that I can have a check?

urban apex
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I just haven't been able to see it in my testing, but I've also sporadically been not getting emails.

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in_1OF8WnB7kbjcJ8QqfIeJmYrX

It hasn't hit the email reminder yet though. It says it's scheduled for Dec 11.

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do emails work in test mode with test clocks? I guess I could try it again with a test clock and see if that works. I noticed there were some issues with webhooks in nonprod that were failing, so that may have been causing the issues with no emails being sent.

astral seal
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Thanks for sharing. invoice.sent event should be sent for re-sending invoice as a reminder.

In test mode, Stripe doesn't send actual email, but invoice.sent event will still be created

urban apex
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huh, but in some cases I received an actual email in test mode.

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but ok, that's what I needed to know. I'll try messing around with test clocks and the stripe CLI to ensure that's the case. Thanks!

astral seal
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No problem! Happy to help 😄

urban apex
astral seal
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Including the automatic reminders

floral tundraBOT