nonamened-account-support | Stripe Developers | Page 1

native patrolBOT Dec 1, 2023, 2:55 AM

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surreal hound Dec 1, 2023, 2:55 AM

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👋 How can I help?

unkempt lake Dec 1, 2023, 2:58 AM

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i was charged about $40 out of the blue over a refund that was only put in by you guys, because i bought the product to try it and see how itd be, i was only given $6 profit when the purchase was made so i dont believe that the money shouldve FULLY been out my pocket, if anything i think just $6 wouldve been fine maybe even $10, but can i get a refund? thats all im looking for, plus you wont let me log into my account because i believe i deleted it when the payment went through at first, then it canceled and now it charged me again

surreal hound Dec 1, 2023, 2:59 AM

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Are you the customer or merchant?

unkempt lake Dec 1, 2023, 3:03 AM

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i was trying to rebrand a product and wanted to buy my own rebranded product and the shipment never came but stripe decided to refund and take away bout $40 from me for the refund and im not a fan of the idea of you taking more money than i got just for a refund that you wanted to put in because the product wasnt able to deliver

native patrolBOT Dec 1, 2023, 3:04 AM

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nonamened-account-support

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@unkempt lake :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

small breach Dec 1, 2023, 3:55 AM

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Can't figure out how to update my phone number without having my old number. Can't login to change it.

#nonamened-account-support