#vartul-checkout-couponagain

1 messages · Page 1 of 1 (latest)

little chasmBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

proven sage
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vartul-checkout-couponagain

austere moth
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Here is the request id for the promo code creation: req_GnKG52c3yY7Zgn

proven sage
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Is it the same exact thing as yesterday that I explained in details?

austere moth
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This is in prod with live customers so quite important

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No its not, this is 20% discount

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The one from yesterday all is working and was a different checkout flow

proven sage
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okay but how did you test all of this? What did you try?

austere moth
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We tested the same codes in test mode and we got the 20% off

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But they are not working in prod

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Can you please check the requests I sent you?

proven sage
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You configured this PromotionCode to work for a specific Customer id but then the checkout Session was not configured for that Customer id

austere moth
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Ok, I tried to login and didn't work

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Its ok I have a way out

proven sage
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Sorry I don't know what login could mean