#sammyy1909

1 messages · Page 1 of 1 (latest)

fluid mountainBOT
#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

barren eagle
#

hi! you'd make sure your endpoint returns 200s to any requests it receives.

tender walrus
#

But for example if the app isn't used for seven days

#

Is there a way to prevent it from going down

#

We are starting this project

#

Still doesn't have a regular use, sometimes takes weeks

barren eagle
#

not sure what you mean. Stripe doesn't disable your endpoint if it's not active.

tender walrus
#

It did in our webhooks

barren eagle
#

yeah I think you're misunderstanding it

tender walrus
#

Do we have to always manually go there and enable it or is there any other way?

barren eagle
#

what it means is that if we are sending you webhooks and you're responding to those with not 200s, then we disable

#

it doesn't mean that we disable if we just don't see any 200s because we aren't sending you anything

#

but I can see how you could read it that way, fair point

tender walrus
#

So you saying for example if in 15 days we don't receive any event at all and 200 isn't returned the endpoint won't be disabled.
It only get's disable if it's receiving a lot of requests and none are 200?

barren eagle
#

yes

tender walrus
#

So for example we have montly payments imagine our clients stop using for a few months and we receive errors in invoice paid for example. Would that be a way that the webhook was disabled?

barren eagle
#

no there wouldn't

#

sorry, I think I explained above, not sure how I can make it clearer

#

the way it works is if we send you webhooks and you respond with an error, if you keep doing that we will disable the endpoint

#

if nothing is happening, then we don't do anything or disable anything

tender walrus
#

Yeah i think i understand. The text was the main thing that confused me. Thank you