#krsacme

1 messages · Page 1 of 1 (latest)

mystic burrowBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

  • krsacme, 24 minutes ago, 8 messages
pliant wharf
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Hi, let me help you with this.

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Could you please share a bit of context for me?

buoyant crag
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What i understand from earlier investigation is that stripe does an immediate payment in such cases as pointed out by above docs link

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I am looking for an option to avoid this, what would best approach to overcome this charge?

pliant wharf
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What do you want to do instead? Charge at period end?

buoyant crag
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Subscription as created as $0 by mistake by one of our support team, later we wanted to change it to a valid price by applying 100% discount in our platform, as the charges has be already collected in our system. What we are looking for is that in such cases, we need to avoid stripe being charging it and we wanted to have the control.

pliant wharf
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I don't quite understand when do you want to charge the customer eventually?

buoyant crag
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it has ben charged off line, so we wanted to setup subscription without any charge

pliant wharf
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Ok, so you just want to charge them from the next billing cycle?

buoyant crag
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yes

pliant wharf
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That's the easiest solution to manage.

buoyant crag
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ok, understood.

pliant wharf
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Happy to help.