mikeornellas_08846 | Stripe Developers | Page 1

umbral heathBOT Nov 30, 2023, 12:31 AM

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civic wing Nov 30, 2023, 12:31 AM

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@quick rapids Either you got incorrect advice, or there was a different question that led to that advice. Using the "default descriptor" is 100% the right way

quick rapids Nov 30, 2023, 12:33 AM

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ok, the problem we're seeing is that we're still seeing old static statement descriptors (from months ago) show up for existing users with existing subscriptions. When talking with support, they recommended no longer relying on the static statement descriptor and instead to use dynamic descriptors everywhere. I agree that this seems a little weird (my hope would be that the static statement descriptor would be sufficient everywhere) but trying to solve the problem of some of these stale descriptors still showing up.

civic wing Nov 30, 2023, 12:35 AM

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ugh

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Let's take a step back: do you have a concrete example I can look at?

quick rapids Nov 30, 2023, 12:36 AM

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yes, let me see if I can grab a couple

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ok, let me circle back with more examples later, person is busy at the moment, thanks for the help

civic wing Nov 30, 2023, 12:41 AM

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We're closing in a few minutes

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So it's now or never, it's not really a question for Discord, this is purely an account-specific debugging issue/misunderstanding

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to answer your real developer question: Subscriptions do not let you control the statement descriptor. There are ways around it such as setting a statement descriptor on the underlying Product on your Subscription, or setting statement_descriptor on each Invoice that get created each cycle, but none of them are great.
And relying on a global default statement descriptor in your account is the right way

#mikeornellas_08846