#vienklett

1 messages · Page 1 of 1 (latest)

shell vaporBOT
halcyon spindle
#

Hello! Give me a few minutes and I'll be able to help

hexed tapir
#

thanks

halcyon spindle
#

When you're attempting to give the discount, has the invoice already been finalized at that point?

#

You're options are a bit more limited if it's already been finalized, but I think you should still be able to get around it by creating a credit note

hexed tapir
#

yeah, the invoice already finalized since user paid subscription upfront for us.

#

how to create credit note?

#

will credit note auto refund for user? or i need to handle it as extra step

#

one more question, how can we check if the invoice is finalized?

halcyon spindle
#

And yes, a credit note will automatically generate a refund if you use it correctly

hexed tapir
#

thanks

#

will work on this direction

#

and do you know how to add coupon for the next billing cycle - when user renews the subcription through API

halcyon spindle