#sviatoslav_46367

1 messages · Page 1 of 1 (latest)

sharp gulchBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

bleak lily
woeful totem
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Hello, I am not clear on the question unfortunately

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Can you tell me more about what you are trying to do and where you are running in to trouble?

bleak lily
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okay

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we have to set name of transfer

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this screenshot provided by my client (Store owner + Stripe account owner)

woeful totem
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Ah I see, that is a screenshot of their bank's app showing a payout that they got?

bleak lily
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We see "Stripe" and "Order Shack" , I want to show everywhere "Order Shack"

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Ah I see, that is a screenshot of their bank's app showing a payout that they got?
YEs

woeful totem
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gotcha, looking in to how to set that and will get back to you

bleak lily
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cool

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thank you a lot

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I think we will find the solution

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so, any results?

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or you need extra time?

woeful totem
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Apologies the server got very busy and I haven't had much luck finding this

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I will ask my colleagues and get back to you

bleak lily
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okay)

woeful totem
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If you talk to our support team they may be able to help you here https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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I thought this was a setting that you can set, but it looks like the way to do this is talking to support

bleak lily
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oh

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I have been waiting for 5 times for 3 hhours

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no results

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the worse support I have ever seen

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actually

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about this discord - the best

woeful totem
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Sorry to hear that that has been your experience, but in this case they are exactly the team that you need to talk to. It may have been a mismatch of terminology before, if you ask them about setting the statement descriptor for your connect payouts, they should have an idea of what that means