#arkalezard

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lilac atlasBOT
quiet inlet
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Hello Pompey ๐Ÿ™‚

regal prairie
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Hello ๐Ÿ‘‹

quiet inlet
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My question is focused on your Bank redirect options

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Bancontact, iDEAL, GypoPay,...

regal prairie
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I think there are options for you to define the order yourself, I think otherwise the ordering should be what Stripe thinks is best, so that ordering in the picture may just be a case of our optimal ordering not actually being optimal

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Which mobile SDK are you using? iOS, Android, or RN?

quiet inlet
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We are almost up to date

regal prairie
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Up to date on what?

quiet inlet
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v20.34.4

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com.stripe:stripecardscan
com.stripe:stripe-android

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iOS & Android only

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No React

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We thought that Stripe could provide an intelligent sorting of these payment methods according to certain criteria, but it seems that Stripe's interface only offers a generic, non-optimized order! Have I understood correctly?

regal prairie
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My understanding is that we do and that our smart ordering may just be turning up non-optimal results here. I am not finding much info on this but will consult my colleagues.

quiet inlet
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Beware, my screenshot is just an image from your FAQ. If you want real screenshot from French account / Dutch account / ... from my app. I can provide it to you (tomorrow)

lilac atlasBOT
regal prairie
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Just to confirm, have you tested this with your own code to see if the ordering is the same as in that screenshot?

quiet inlet
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We are using your order. We didn't develop yet something to order this "wallets"

regal prairie
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Right, I was just confirming whehter you had actually tested or were just going off of the docs screenshot

quiet inlet
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There are my tests from my app

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Belgium account

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Dutch account

atomic dove
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Hi ๐Ÿ‘‹

I'm jumping in as @regal prairie needs to go soon

quiet inlet
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French account

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What ever the country of my user, the order is always the same.

We could expect to have Bancontact as 1st suggestion in Blegium
and
iDEAL as 1st suggestion ofr Netherlands

Based on your documentation and the origin of each Bank Redirect

atomic dove
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We were able to reproduce the behavior you are seeing in our own testing

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However it was not consistent.

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We will be submitting this issue internally. If you wish to be notified of any updates regarding this I recommend you write in to Support here: https://support.stripe.com/contact.

Describe your issue, mention that you reached on on Discord, and use my screen name. I will find and flag your message to ensure we notify you when this is being worked on.

atomic dove
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@quiet inlet if you are writing in to Support please let me know so I can search for your message.

quiet inlet
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On support side or in github?

atomic dove
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The support site