giorgibochorishvili | Stripe Developers | Page 1

exotic talonBOT Nov 28, 2023, 3:55 PM

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dusty turtle Nov 28, 2023, 3:56 PM

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To double check, are you using the Payment Element on your page?

median phoenix Nov 28, 2023, 3:56 PM

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Just gimme a sec, I'll ask our front-end dev

dusty turtle Nov 28, 2023, 3:56 PM

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If so confirmPayment should be the right call to use and I can look deeper. If you aren't using the PE I think you need to use the AliPay specific confirm call

median phoenix Nov 28, 2023, 4:00 PM

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Yeah, we use PE

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short bridge Nov 28, 2023, 4:04 PM

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Hi 👋

I'm stepping in to offer my assistance since the server is busy.

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Can you provide just the Payment Intent ID ( it'll start with pi_xxx ) so I can take a look?

median phoenix Nov 28, 2023, 4:07 PM

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pi_3OHSDDEQhzwkdhyH1NVBf4cT

short bridge Nov 28, 2023, 4:08 PM

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Thanks, taking a look

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While I investigate it is worth pointing out that our docs state AliPay is a single use payment method so saving for future usage likely requires additional configuration (if it's supportedt at all) https://stripe.com/docs/payments/alipay

median phoenix Nov 28, 2023, 4:11 PM

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just to clarify, since this is a "single-use" payment, does it mean our customer won't be charged automatically for subscription updates (like monthly auto-charging)?

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And what adjustments do we need to make to start accepting these payments?

short bridge Nov 28, 2023, 4:13 PM

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Currently AliPay is not available for subscriptions
https://stripe.com/docs/payments/wallets#product-support

flint hollow Nov 28, 2023, 4:14 PM

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Hi
I'm frontend developer. Just in case I'll provide our options for <Elements /> as well as <PaymentElement />

Elements options:
export const getStripeElementOptions = ({ promoCode, discountedPrice, amount, }: IGetStripeElementOptions): StripeElementsOptions => { return { mode: 'subscription', amount: promoCode && discountedPrice ? discountedPrice : amount, currency: 'usd', appearance: { theme: 'flat', rules: FORM_STYLES, }, }; };

PaymentElement options:
const STRIPE_PAYMENT_ELEMENT_OPTIONS: StripePaymentElementOptions = { fields: { billingDetails: 'auto' }, layout: { type: 'tabs' }, wallets: { applePay: 'auto', googlePay: 'auto', }, };

short bridge Nov 28, 2023, 4:14 PM

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For this I recommend writing into support to request this feature. https://support.stripe.com/contact

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The issue is that currently we do not support the Alipay payment method for use with subscriptions . This isn't something either your front-end code or back-end code can address directly

median phoenix Nov 28, 2023, 4:19 PM

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So, should we disable AliPay payments entirely for subscriptions? Or is there a way to accept these payments specifically as "one-time" payments for subscriptions?

short bridge Nov 28, 2023, 4:23 PM

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I would recommend disabling for now and working with Support to see if we can enable them. I can't think of a way to reliably enable AliPay for Subscriptions.

median phoenix Nov 28, 2023, 4:23 PM

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Ok, thanks!

short bridge Nov 28, 2023, 4:25 PM

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Happy to shed what 💡 I can 🙂

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