#dragonslayer5175
solar orbitBOT
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- dragonslayer5175, 20 hours ago, 18 messages
dawn monolith
Hi 👋 we're not familiar with the prebuilt Stripe reports in this forum, so I'm not sure what the column you're referring to contains. Can you elaborate on that or provide examples of what that report references?
fresh shore
it seems stripe transaction level record is providing details of stripe fee against each transaction.
dawn monolith
Hm, so what specifically do you want to pull from the API?
Balance Transaction objects have information about fees in their fee and fee_details fields:
https://stripe.com/docs/api/balance_transactions/object#balance_transaction_object-fee_details
fresh shore
This api returns an empty fee_Details array for me
I've to explicitly use the transaction type = stripe_fee, but that provide aggregated amount per day
dawn monolith
Hm, are you on a non-standard pricing plan?
fresh shore
I'm using destination charges with application fee, I'm not sure about the pricing plan
dawn monolith
I would recommend reaching out to our Support team and confirming the pricing plan for your Platform account:
https://support.stripe.com/?contact=true
it sounds like you may be on a non-standard plan, which we're less familiar with in this forum, and that will complicate this as those can change how fees are calculated and represented.
fresh shore
I tried reaching out regarding the empty fee array on friday, The support wasn't able to tell the reason.
dawn monolith
When you say the array is empty, you're referring to fee_details rather than fee, correct?
dawn monolith
In my experience that either means you took an action that has no fee associated with it (I'm not sure how many, if any, of those there are, we're really not familiar with fee structures here), or you are on a plan where fees are not placed on specific transactions but you instead are charged fees in a lump sum. I'm thinking the latter, but only our Support team is able to tell you what pricing plan you're on.
fresh shore
okay