#eric_70104

1 messages · Page 1 of 1 (latest)

deep jewelBOT
solid heart
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Hi, let me help you with this.

glacial pivot
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Thank you

solid heart
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You can't use saved Payment Methods on Checkout.

glacial pivot
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is there way to achieve setting the default card for check out. What if the customer want to change their default card?

solid heart
glacial pivot
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Ok thank you

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I have one more question...

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when using the setup link for a StripeConnect account, all information is not being asked of the user in the wizard steps... for example; the user goes through all the steps, but one section (contact information) show incomplete. Then the user has to update that section by uploading their photo id. The photo id is not being asked first time through the step.

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How do I ask for all required information first time through

solid heart
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I don't know, I don't think you can modify the steps in the flow.

glacial pivot
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I am not trying to modify the steps... I just want it to ask for all required information on first pass throught the wizard. I don't want users getting frustrated saying they didn't complete a section and having to go back to add missing information

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It should ask for all required information on first pass

solid heart
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I understand, but I don't think it's possible. Some requirements are not urgent, and we are trying to minimise the process before you can start accepting payments.

glacial pivot
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But you cannot complete the setup process without filling in missing information, and it doesn't ask for it until the end

solid heart
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What do you mean "until the end"? So is it a part of the process?

glacial pivot
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yes

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I fill in the contact information then on the final page to complete process, it says missing information

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Let me get you a screen shot

buoyant furnace
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Hi there 👋 jumping in as my teammate needed to step away. As far as I'm aware it's not possible to adjust the behavior of that hosted onboarding experience so that it matches what you're describing.

glacial pivot
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It never asked me for the business information on the first pass through the wizard

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I have one more question

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How do I get USD currency to show on checkout sessions? It only shows for CAD currency

buoyant furnace
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Can you tell me a bit more? Are you using Prices that were created in cad?

glacial pivot
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No I am adding line items that are in USD but the currency is not displaying on the checkout session

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When I add line items that are in CAD, the currency does show up

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Hello?

buoyant furnace
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Sorry, looking into multiple things at one right now, so my responses may take some time. So it's specifically that the letters "USD" aren't appearing on the Checkout Session's UI that is the concern?

glacial pivot
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correct

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not to worry, I understand

buoyant furnace
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I'm pretty sure that's expected.

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I think USD prices just use the $ to indicate they're in usd.

glacial pivot
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Is there a way to force it to display?

buoyant furnace
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Not that I'm aware of, I just scrolled through the available parameters again to double check as well.

glacial pivot
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Ok, thank you

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I have no more questions