fdc8cd4cff2c19e0d1022e78481ddf36 | Stripe Developers | Page 1

light hazelBOT Nov 28, 2023, 8:20 AM

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chilly island Nov 28, 2023, 8:20 AM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

grave gulch Nov 28, 2023, 8:32 AM

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Sure
req_zmzXBno15SHgjw

chilly island Nov 28, 2023, 8:33 AM

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Have you saved the settings at https://dashboard.stripe.com/test/settings/billing/portal. ?

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

grave gulch Nov 28, 2023, 8:34 AM

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yes and it did not work after the saves

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now it seems it magically works, not sure what you have done but it seems to have worked

chilly island Nov 28, 2023, 8:36 AM

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The connected account need to save the settings in their Dashboard

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No I didn't do anything

grave gulch Nov 28, 2023, 8:37 AM

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Hmm I cant manage that to my connected accounts?

chilly island Nov 28, 2023, 8:37 AM

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No you can't.

grave gulch Nov 28, 2023, 8:37 AM

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Each one of my connected account has to click on save in the settings?

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Thats quite unfortunate

chilly island Nov 28, 2023, 8:38 AM

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Yes you are right

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