#sunny-paymentlink-bacsdebit
knotty mauve
glass basin
@mighty onyx Hello! That connected account needs to have BACS Debit configured and enabled for it to work. Did you do this already? Like you need the right capability and it also depends on the type of connected account you're using
sunny-paymentlink-bacsdebit
mighty onyx
we are using Express for connected accounts
glass basin
Okay so you must be creating the PaymentLink on your platform right? Did you properly configure that connected account for BACS Debit with the right capability and settings?
glass basin
that's one yes. Sorry that's just a small picture with no context
Make sure to read carefully https://stripe.com/docs/payments/payment-methods/bacs-debit including the Connect-specific section
mighty onyx
sorry, here's the full one
Should bacs also be enabled when creating a payment link?
glass basin
@mighty onyx I'm really sorry, it's quite hard to help right now as you haven't provided any information
PaymentLink enables all active payment methods by default unless your code explicitly overrides that. Please try and provide something I can do to help like an exact Checkout Session id for me to look at
mighty onyx
would it help if I provided Stripe hosted invoice link?
glass basin
Maybe? Sorry you explictly said "payment links" earlier which is a really specific product we offer: https://stripe.com/payments/payment-links
But now you say "invoice" which is a completely separate product that works differently
mighty onyx
Apologies, my bad
We created invoices and generate Stripe hosted invoice links with clients, using which they can pay. Sorry for confusion earlier
We are only seeing these are payment options
We were also expecting to see UK bank accounts
glass basin
payment methods for Invoices are configured in a separate part of the Dashboard: https://dashboard.stripe.com/settings/billing/invoice
mighty onyx
Got it. In this settings, there is no method for GBP currency. Should we cnfigure the currency somewhere?
glass basin
Unfortunately it might be impossible to do this as a non GB-based platform. BACS Debit only works in the UK. Maybe try forcing https://stripe.com/docs/api/invoices/create#create_invoice-payment_settings-payment_method_types yourself in your own code to have bacs_debit also for those UK-based merchants
mighty onyx
Understood, will try this