TicketMan | Stripe Developers | Page 1

dusky karmaBOT Nov 27, 2023, 4:18 PM

#

hollow mirage Nov 27, 2023, 4:20 PM

#

We are noticing with mobile wallet payments, we are not getting the cardholder name passed back to us. Is there some sort of configuration we need to change in the dashboard?

quasi wind Nov 27, 2023, 4:26 PM

#

I don't think its some configuration, the information is often supressed by the wallet provider for security reasons.

hollow mirage Nov 27, 2023, 4:29 PM

#

hmm okay, thanks.

We are also getting back "Valued Customer" for some physical card transactions, I am assuming this is something on the card providers side as well?

quasi wind Nov 27, 2023, 4:29 PM

#

Yeah most likely

hollow mirage Nov 27, 2023, 4:30 PM

#

okay thanks Hanzo

quasi wind Nov 27, 2023, 4:30 PM

#

NP! 🙂 happy to help

#TicketMan