#mar.nka-account-support

1 messages · Page 1 of 1 (latest)

solid sentinelBOT
#

@terse pewter :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

fossil temple
#

Hello 👋
Shopify does use Stripe for payment processing but they are a third-party integration. We'd have no insights into how they built their integration.

I am indeed surprised they sent you here as it should be them helping with the debugging. Nonetheless, you can check with our support team above to see if there's anything Stripe can help with.

This server is for developers building apps using our APIs/SDKs

#

We can't help with third-party integrations

terse pewter
#

Wait, did I understand it correctly - Stripe has nothing to do with how its integration works on Shopify?

fossil temple
#

Correct