#marcowoldering
sinful sail
jagged saddle
Hi there!
You mean changing a monthly Subscription into a yearly subscriptions for example?
If so, yes.
You mentioned Stripe dashboard first, and now customer portal. So which one is it?
jagged saddle
In the Stripe dashboard, or in the customer portal?
prime moat
what do you mean and now customer portal, i mention dashboard because: https://dashboard.stripe.com/
dashboard
jagged saddle
Then yes just open the Subscription you want to change in the dashboard, and set a new price.
prime moat
I cant find to option to change the price
i can change the price but not the frequency
jagged saddle
Delete the current price and create a new one.
prime moat
I add the products using the api, so the products are automatically archived
jagged saddle
In the dashboard you can create new products/prices
prime moat
hmm, thats really tedius, I cant change it on the exising product?
jagged saddle
I don't understand the issue. If you want to change price of an existing Subscription in the dashbaord, you can. You just need to create a new Price.
If you have more questions about this, I recommed asking Stripe support https://support.stripe.com/contact. Here we only answer technical question about the API.
prime moat
sorry to inconvenience you, you've been a real help 🙂
jagged saddle
No worries!