#ahsan575

1 messages · Page 1 of 1 (latest)

dire trellisBOT
agile plume
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Hi, let me help you with this.

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Could you please share your Checkout Session URL?

spring thunder
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is it okay if i post it here?

agile plume
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Sure

agile plume
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I can't see Link here. Could you please share a screen recording of the behavior you observe?

spring thunder
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can i let you know the payment id of problematic transaction?

spring thunder
agile plume
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That's a Payment Method. What's the problem with it exactly?

spring thunder
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i am passing this when creating checkout session

shipping_address_collection: { allowed_countries: ['GB'], }

agile plume
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Were you able to reproduce this behavior?

spring thunder
agile plume
spring thunder
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to be honest, i am not even sure. but my educated guess is when the customers use "link" they get to skip filling any input fields for convenience (whole point of "link"). I tried it by entering card numbers (normal payment by card) and it does require that address field to be filled. But i have not tried the link to pay.

spring thunder
agile plume
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Do you have a Customer ID from which you collected the Shipping address correctly?

spring thunder
agile plume
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What do you mean? Do you see it in your Dashboard?

spring thunder
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here is one: ||pm_1OFm27Ef0s7M4UhFM2SrZ2hD||

agile plume
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Ok, I actually looked at the attached PaymentIntent IDs of both Payment Method objects that you shared and they actually have shipping addresses.

agile plume
spring thunder
agile plume
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What page are you looking at?

spring thunder
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OMG, im so sorry i was looking under customers. damn i need a coffee

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i can see the address under payments page

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lol sorry for wasting your time. that was really helpful

agile plume
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No worries. Happy to help.

dire trellisBOT