zimi001 | Stripe Developers | Page 1

tacit craneBOT Nov 27, 2023, 10:20 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

zimi001, 2 hours ago, 11 messages

subtle robin Nov 27, 2023, 10:20 AM

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Hi there!

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What do you mean by "a service charge"? Do you mean a Stripe fee?

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There's no additional Stripe fee for creating a refund for cards. However the original fee of the payment won't be refunded.

wheat plume Nov 27, 2023, 10:21 AM

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refund fee

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subtle robin Nov 27, 2023, 10:21 AM

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You can learn more about this here: https://stripe.com/docs/refunds

Depending on the payment method used, you might incur fees to refund a charge (for example, a full or partial refund of a bank transfer). Check our pricing page for more information. Additionally, Stripe doesn’t return processing fees from the original transaction if it’s refunded.

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So for non-card refunds there could be a fee yes.

#zimi001