#boostifyofficial
lilac lily
You can find your API request log on https://dashboard.stripe.com/test/logs (your Stripe Dashboard)
carmine mango
Yeah, but its a backend thing
lilac lily
Yes, and when you create the PaymentIntent, which currency did you pass? (Or please get your developer here and we can chat directly)
carmine mango
I dont have developer..
Im working alone..
It is on USD, but i want to change it into RON
Doesnt matter if i wanna pay through website or mobile app, everytime it is taking the USD currency
And the backend is Laravel
I received an email from the dev team, and they said :
Hi there,
Thank you for patiently waiting for our response. I really appreciate your understanding as we investigate this.
Upon investigation, it appears that the integration is passing the currency as ‘USD’ instead of “RON”. Hence, the payment intent is created with the USD currency. Kindly check the logs of the respective payments below as it would confirm that the currency is being passed as ‘USD’.
https://dashboard.stripe.com/logs/req_oIXorjz4fT1MBz
https://dashboard.stripe.com/logs/req_MO4RtiUYtx09NS
https://dashboard.stripe.com/logs/req_W2rygYSgAQDBE3
In addition, the payments are declined by the card-issuing bank and are being blocked by Stripe due to highest-risk evaluation because the customer is not passing the CVC or ZIP in their payment details to Stripe.
To solve this, kindly partner directly with your Developer (if necessary) and advise them to pass the currency as ‘RON’ in the API request to Stripe.
Additionally, kindly collect the ZIP and CVC on the checkout page to avoid blocked payments on the account.
Once the currency being passed on the API request is ‘RON’ and the issue still persists, would you mind sending the request log or a screenshot of the error?
If it works, kindly let me know as I’m eager to get the issue resolved. Otherwise, I’ll be on the lookout for the screenshots so I can investigate further. If you have other questions – please let me know and I’d be happy to assist.
All the best,
Rey
But the website and app doesnt redirect me on the stripe checkout page. I have a module or something, where you enter your credit card informations directly
lilac lily
I see you already have an email conversation? Please follow up there. What they say is correct so far AFAICS
ie. https://dashboard.stripe.com/logs/req_oIXorjz4fT1MBz you can see you are passing in USD
lilac lily
When you call the API, just specify USD instead of RON
patent ridgeBOT