pilo.vrgnd | Stripe Developers | Page 1

deft lanceBOT Nov 22, 2023, 12:49 PM

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leaden adder Nov 22, 2023, 12:49 PM

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Hi, let me help you with this.

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Could you please share the billing portal session ID?

desert swallow Nov 22, 2023, 12:50 PM

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https://billing.stripe.com/p/session/test_YWNjdF8xQUt0MVFLY3ZlbXZwa3dKLF9QM01UZGRTN0xyaFlsNlFCbmNEaERrMWkwcUlsOTR40100Zm4toBuj/subscriptions/sub_1OFFaxKcvemvpkwJE07XfbK0/update

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we send 10 product with all product 1 price, and only 4 old prices show up, 6 new prices didnt show up

leaden adder Nov 22, 2023, 12:55 PM

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I understand, looking...

desert swallow Nov 22, 2023, 12:55 PM

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thanks

grand sky Nov 22, 2023, 1:00 PM

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Hi! I'm taking over this thread.

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Did you add the new price to the customer portal settings?

desert swallow Nov 22, 2023, 1:01 PM

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hummm probably not

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i will see

grand sky Nov 22, 2023, 1:01 PM

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Are you using the no-code customer portal? If so you need to add the new prices here https://dashboard.stripe.com/test/settings/billing/portal

desert swallow Nov 22, 2023, 1:02 PM

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thanks because im not used too the new ux

grand sky Nov 22, 2023, 1:02 PM

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No worries!

desert swallow Nov 22, 2023, 1:06 PM

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That didnt change the probleme, we are creating the portal with code senting 10 product with 1 price

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all products are in products variable and im sure they are all in

grand sky Nov 22, 2023, 1:09 PM

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Oh, so you are not using the no-code customer portal. Can you share the configuration ID (bpc_xxx)?

desert swallow Nov 22, 2023, 1:11 PM

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bpc_1OFGDFKcvemvpkwJNtvZ4DHu

grand sky Nov 22, 2023, 1:13 PM

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Which Price ID where you expecting to see in the portal but didn't?

desert swallow Nov 22, 2023, 1:14 PM

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 {
    prices: [ 'price_1JQB9fKcvemvpkwJaeeYl6Z2' ],
    product: 'prod_K4Jnh5CRoydcnq'
  },
  {
    prices: [ 'price_1JQBA4KcvemvpkwJBB1ETJ8G' ],
    product: 'prod_K4JnoLyTLJC8PM'
  },
  {
    prices: [ 'price_1JQB8wKcvemvpkwJfKXHa1jf' ],
    product: 'prod_K4JmJ2sOThrRMp'
  },
  {
    prices: [ 'price_1JQB9GKcvemvpkwJHEh7eGjn' ],
    product: 'prod_K4Jm8Ku0Z9j0CS'
  },
  {
    prices: [ 'price_1OFEHsKcvemvpkwJzSNYfpyu' ],
    product: 'prod_K4JlkfmPbxMmBd'
  },
  {
    prices: [ 'price_1OFEHUKcvemvpkwJwSqFUdAU' ],
    product: 'prod_K4JlMd7RE4eAE7'
  },
  {
    prices: [ 'price_1OFEJKKcvemvpkwJefIUhTJj' ],
    product: 'prod_K4JiIXe83sLXHY'
  },
  {
    prices: [ 'price_1OFEIlKcvemvpkwJ3I97FVMW' ],
    product: 'prod_K4JkBvXwn3mfI8'
  },
  {
    prices: [ 'price_1OFED8KcvemvpkwJqk02TVpD' ],
    product: 'prod_Kwb2Ln7mRG8mu5'
  },
  {
    prices: [ 'price_1OFEFKKcvemvpkwJhUDWf7Ao' ],
    product: 'prod_Kwb3eqGZpdPTa2'
  }

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all prices starting with price_1 and any letter are showing up

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all prices starting with price_1OFE are not showing up

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and this is the products value sent

grand sky Nov 22, 2023, 1:16 PM

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Thanks for the clarification. Give me a few minutes.

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all prices starting with price_1ODE are not showing up
Wait, in the configuration you pasted above, there are no prices starting with price_1ODE, so I'm confused

desert swallow Nov 22, 2023, 1:21 PM

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1OFE *

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miss writting

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are you here ?

grand sky Nov 22, 2023, 1:35 PM

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Sorry for the delay, Discord was busy. Looking into this...

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I think the issue is the tax_behavior of the new price

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For example price_1OFEFKKcvemvpkwJhUDWf7Ao has tax_behavior: exclusive.

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But price_1JQB9fKcvemvpkwJaeeYl6Z2 has no tax_behavior set.

desert swallow Nov 22, 2023, 1:52 PM

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thanks you right it is that

grand sky Nov 22, 2023, 1:53 PM

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So is it working as expected now?

#pilo.vrgnd