#fab0020.

1 messages · Page 1 of 1 (latest)

opaque martenBOT
keen stream
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👋 happy to help

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maybe it's the available vs pending balance

burnt badger
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Mh i already check and it seems that everything is available

keen stream
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would you mind sharing your account ID?

burnt badger
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Can i do it in private?

keen stream
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if you prefer to do it in private you can contact https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

burnt badger
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Okay then i'll do it here acct_1NNfjzFKRsc8pej6

keen stream
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this is the custom account

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is that the right account ID?

burnt badger
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yep

keen stream
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ok taking a look

burnt badger
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Thanks

keen stream
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I can see that there's no available balance for account acct_1NNfjzFKRsc8pej6

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please reach out to https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.